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What is smoke & odor removal?
Smoke and odor removal is the professional elimination of smoke particles and odor-causing residue from a building and its contents. Effective odor removal cleans the source of the smell and neutralizes the molecules left behind, instead of covering them with fragrance.
Smoke travels through ductwork, wall cavities, and soft materials, so odors can linger long after a fire is out. Phoenix Restoration Group combines detailed cleaning with thermal fogging, ozone or hydroxyl treatment, and HEPA air scrubbers to permanently remove smoke odor.
When to call for smoke & odor removal
- Smoke smell that returns on humid days
- Odor from a kitchen fire or burnt food
- Odor after a nearby structure fire
- Smoke smell in HVAC airflow
- Tobacco or other persistent odors
Our smoke & odor removal process
- 01
Odor Source Inspection
We identify where smoke traveled and which materials are holding odor.
- 02
Source Removal & Cleaning
Residue is cleaned from surfaces, and unsalvageable materials are removed.
- 03
Air Scrubbing
HEPA air scrubbers capture airborne smoke particles.
- 04
Deodorization
Thermal fogging, ozone, or hydroxyl treatment neutralizes odor molecules in hard-to-reach areas.
- 05
Sealing & Verification
Where needed, surfaces are sealed and the space is checked to confirm odor is gone.
What's included
- Smoke residue cleaning
- HEPA air filtration
- Thermal fogging
- Ozone and hydroxyl treatment
- Odor-sealing primers
- Contents deodorization
Frequently asked questions
Why does smoke odor keep coming back?
If smoke residue remains in porous materials, wall cavities, or ductwork, odor will return, especially with heat and humidity. The source must be cleaned and treated, not covered.
Is ozone treatment safe?
Ozone is effective but must be used in unoccupied spaces. People, pets, and plants are kept out during treatment, and the area is ventilated before re-entry.
Can you remove smoke odor from clothes and furniture?
Yes. Our contents cleaning service treats clothing, upholstery, and other belongings to remove smoke odor.