_(1).png){kind=logo}
What is carpet cleaning?
Professional carpet cleaning is the deep removal of soil, stains, allergens, and odors from carpet fibers and padding using commercial equipment, most commonly hot-water extraction (often called steam cleaning). It cleans far deeper than household vacuums or rental machines and helps carpet last longer.
Phoenix Restoration Group brings the same equipment and training we use on water damage jobs to everyday carpet care. Our technicians pre-treat traffic areas and stains, extract embedded dirt, and leave carpet as dry as possible so your home or business is back to normal quickly.
When to call for carpet cleaning
- Visible traffic lanes and dull, matted areas
- Pet stains or lingering pet odors
- Spills and spots that keep coming back
- Allergy symptoms that worsen indoors
- Moving in or out of a home or rental
- Carpet affected by a minor leak or smoke odor
Our carpet cleaning process
- 01
Walkthrough & Inspection
We check carpet type, condition, and problem areas, and point out any stains that may be permanent.
- 02
Pre-Vacuum & Pre-Treatment
Loose soil is removed and traffic areas and spots are treated with cleaning solutions matched to the fiber.
- 03
Agitation
Solutions are worked into the fibers to loosen bonded dirt and oils.
- 04
Hot-Water Extraction
Commercial extraction equipment rinses the carpet and pulls out dirt, residue, and moisture.
- 05
Grooming & Drying
Carpet is groomed, and air movers can be used to speed drying.
What's included
- Residential and commercial carpet
- Area and throw rugs
- Spot and stain treatment
- Pet odor treatment
- Upholstery cleaning on request
- Fast-dry air movers
- Carpet protectant on request
Frequently asked questions
How often should carpet be professionally cleaned?
Most manufacturers recommend professional cleaning every 12 to 18 months. Homes with pets, children, or allergies often benefit from cleaning every 6 to 12 months.
How long does carpet take to dry after cleaning?
Carpet is usually dry within 4 to 12 hours depending on carpet type, humidity, and airflow. Air movers can shorten drying time.
Can you remove pet stains and odors?
Yes. We use enzyme and odor treatments for pet accidents. Older stains that have permanently dyed the fibers may lighten but not fully disappear.
Is carpet cleaning different from water damage cleanup?
Yes. Routine carpet cleaning removes everyday soil. If carpet has been soaked by a leak, flood, or sewage, it needs water damage restoration to dry the pad and subfloor and prevent mold.