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What is hoarding cleanup?
Hoarding cleanup is the organized sorting, removal, and disposal of accumulated items from a home, followed by cleaning, sanitizing, deodorizing, and any needed repairs. The goal is a safe, healthy, livable space while respecting the person and their belongings.
Hoarding situations can involve fire hazards, blocked exits, pests, mold, and structural damage. Phoenix Restoration Group approaches every project with patience and discretion, working with families to save what matters and safely clear the rest.
When to call for hoarding cleanup
- Rooms or exits blocked by belongings
- Strong odors or pest activity
- Mold, water damage, or animal waste
- A property being prepared for sale or a new tenant
- Concerns raised by family or local code enforcement
Our hoarding cleanup process
- 01
Consultation
We meet with the homeowner or family to set goals and identify items to keep.
- 02
Sorting
Items are sorted into keep, donate, and dispose categories.
- 03
Removal
Debris and unwanted items are removed and disposed of properly.
- 04
Cleaning & Sanitizing
The home is deep cleaned, disinfected, and deodorized.
- 05
Repairs
Damage uncovered during cleanup is repaired.
What's included
- Respectful, non-judgmental team
- Sorting and item recovery
- Debris removal and disposal
- Deep cleaning and disinfection
- Odor removal
- Mold and water damage repair
- Restoration and repairs
Frequently asked questions
Will you throw away everything?
No. We work with the homeowner or family to identify and save important items, documents, and keepsakes.
How long does hoarding cleanup take?
It depends on the size of the home and the amount of material. Many projects take several days.
Is hoarding cleanup confidential?
Yes. We treat every project with discretion and respect for privacy.