PHOENIX RESTORATION GROUP
PRIVACY POLICY
Last updated: July 2025
1. Introduction
Phoenix Restoration Group ("we," "us," or "our") operates the website located at phoenixwfm.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for services. Please read this policy carefully.
2. Information We Collect
We may collect information about you in a variety of ways.
Personal Data You Provide
When you fill out our contact form, you may voluntarily provide us with personally identifiable information, including:
• Your full name
• Phone number
• Email address
• Type of service needed
• Any additional information you include in your message
Automatically Collected Data
When you visit our Site, certain information may be automatically collected, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used solely to improve the functionality and performance of our Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries and provide the restoration services you request
• To contact you by phone, email, or other means regarding your service request
• To send you follow-up communications related to your project
• To improve our website and customer experience
• To comply with applicable laws and regulations
4. Disclosure of Your Information
We do not sell, trade, rent, or otherwise transfer your personally identifiable information to third parties for marketing purposes. We may share your information in the following limited circumstances:
• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business, provided those parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure personal information, no method of data transmission can be guaranteed against every type of misuse.
7. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Your Rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate data, and request deletion where permitted by law.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of changes by updating the “Last updated” date at the top of this policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact Phoenix Restoration Group at 550 S. 2nd St., Carlisle, IA 50047, by phone at (515) 347-9141, or by email at info@phoenix-phc.com.