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What is fire & smoke damage restoration?
Fire and smoke damage restoration is the process of securing a fire-damaged property, removing soot and smoke residue, eliminating odor, cleaning or replacing damaged contents, and rebuilding the structure. It also includes cleanup of water used by firefighters to put out the fire.
After a fire, acidic soot keeps damaging surfaces for days, staining and corroding metals, glass, and finishes. Phoenix Restoration Group responds 24/7 to secure your property and start cleanup quickly, then manages the entire recovery from emergency board-up through final reconstruction.
When to call for fire & smoke damage restoration
- Kitchen, electrical, or chimney fires
- Soot on walls, ceilings, or HVAC vents
- Lingering smoke odor after a small fire
- Water damage from firefighting efforts
- Fire damage to roof, windows, or doors
Our fire & smoke damage restoration process
- 01
Emergency Response & Board-Up
We secure openings and tarp the roof to protect your property from weather and intruders.
- 02
Damage Assessment
We inspect the structure and contents and build a detailed scope for you and your insurance company.
- 03
Water Removal & Drying
Water from firefighting is extracted and the structure is dried.
- 04
Soot & Smoke Cleanup
Specialized cleaning removes soot and smoke residue from every surface.
- 05
Odor Removal
Thermal fogging, ozone, hydroxyl, and HEPA filtration eliminate smoke odor at the source.
- 06
Reconstruction
Our crews rebuild damaged areas, from framing to finish work.
What's included
- 24/7 emergency board-up and roof tarping
- Soot and smoke residue cleanup
- Smoke odor elimination
- Contents pack-out and cleaning
- Water damage mitigation
- HVAC cleaning coordination
- Full reconstruction
Frequently asked questions
What should I do right after a house fire?
Make sure everyone is safe, contact your insurance company, and call a restoration company to secure the property. Avoid wiping soot yourself, as it can smear and set stains.
How long does fire damage restoration take?
Smaller fires may take a few days to clean. Larger losses that require reconstruction can take several weeks to months depending on the scope and insurance approvals.
Can smoke odor be completely removed?
Yes. With proper cleaning and professional deodorization methods, smoke odor can be permanently removed rather than masked.